Beyond the Bill
Written for CFOs, revenue cycle leaders, and patient access executives seeking practical, financially responsible solutions.
The December Cash and Year-End Results Conversation Starts Now
The article explores why the conversation around year-end cash performance needs to begin well before December. Drawing on Michael Berger’s 35+ years in hospital finance and revenue cycle leadership, it highlights practical areas hospitals can address now from A/R and denials to patient payment strategies, underpayments, documentation and other overlooked revenue opportunities to strengthen financial performance before the year-end window begins to close.
Why the Chief Financial Officer Should Review the Summary Aged Trial Balance Monthly
Not all patient financing programs are created equal. This executive guide explores five critical questions CFOs and revenue cycle leaders should ask when evaluating financing partners, including financial trade-offs, patient experience considerations, operational impact, and long-term strategic alignment.
Is Agentic AI Transforming Revenue Cycle Management?
Artificial intelligence and agentic AI are reshaping revenue cycle management — but are healthcare organizations undervaluing the human judgment and experience that effective leadership still requires? This article explores both the opportunities and limitations of AI in healthcare finance.
Credit Scores, Medical Debt, and the Care-Affordability Gap
Credit scores are often used to assess risk—but in healthcare, they can also limit access to care. For many patients, the system creates a gap between what they need and what they can afford.