Privacy Policy

The HELP Financial Website (www.helpfinancial.com) is maintained by HELP Financial Corporation (HELP). Protecting your privacy is important to us, and this statement is intended to make you aware of our commitment to you as a valued visitor, client or potential client. This policy may change from time to time, so please check back periodically.

Security

HELP takes your privacy and security seriously, and we make consistent efforts to protect your information in accordance with applicable law (HIPAA). You are not required to submit any information when visiting the HELP website. All information collected is for HELP use only and is not shared, distributed, or sold. HELP "use" may include sharing contact information with agents or providers for HELP, for the purposes of printing materials, such as statements and reaching out to customers over the phone, only in the course of conducting business transactions with you.

In order to perform the following tasks, HELP will require some personal information. Inquiry on services provided by HELP or transacting business directly with HELP. In such instances, HELP will ask for your full name, email address and basic contact information. Additional information may be requested. If you have any questions or concerns about your personal information or privacy in general, please contact HELP at privacy@helpfinancial.com.

Data Security

HELP is committed to taking reasonable steps as required by all applicable law to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and internal business procedures to safeguard the information we collect online. HELP utilizes industry standard protections including Secure Socket Layer (SSL) encryption, designed to protect the information you send, and information contained within against unauthorized access. All data transfers through the HELP website are secure and protected by 256-bit encryption, the industry standard. To ensure that your personal information is kept secure, maintaining accuracy is important. Please update any information that may have changed with HELP customer service directly.

Information

If you are a HELP customer, we do collect and store names, addresses and other personally identifying information about you. We use this information to transact business with you directly. This information is saved in a secure environment and is maintained for continued business and for our records. We do not reveal your name, address, or other personally identifying information to third parties or let the information become accessible to the public.

Click here to learn about the privacy guidelines HELP uses regarding your information.